In the B2 writing exam, various topics for complaints may appear. It is important to familiarize yourself with current issues and relevant examples in order to write a convincing complaint. Here are some common complaint topics in B2 writing:
- Customer service issues: Complaints about poor service, faulty products, or insufficient support from customer service.
- Environmental issues: Complaints about environmental pollution, lack of sustainability, or inadequate environmental protection measures.
- Working conditions: Complaints about unfair work practices, poor working conditions, or problems in the workplace.
- Public services: Complaints about inefficient public services, long waiting times, or insufficient infrastructure.
- Product quality: Complaints about low-quality products, defective goods, or insufficient product information.
To write a successful complaint, it is important to use a clear structure and provide relevant examples or evidence. Remember to remain polite but firm and offer concrete solutions.
Below you will find some examples of current topics with possible complaints:
- Example 1: Customer service issues when shopping online: Complaint about delayed deliveries and insufficient communication from the online retailer.
- Example 2: Environmental pollution caused by industrial waste: Complaint about the lack of compliance with environmental regulations by local industrial companies.
- Example 3: Unfair work practices in the hospitality sector: Complaint about unpaid overtime and unfair treatment of employees in restaurants.
- Example 4: Long waiting times in healthcare: Complaint about overcrowded waiting rooms and insufficient medical care in hospitals.
- Example 5: Defective electronic devices: Complaint about faulty products and insufficient warranty services provided by the manufacturer.
With these examples and topics, you are well prepared to formulate your complaint effectively in the B2 writing exam and present your arguments convincingly.
